Cyberoam eerste UTM leverancier met ISO 20000 certifiecering

                             Cyberoam becomes worlds 1st UTM vendor with     ISO 20000 certified Customer Support Services                                                                                                                       &n bsp;                                                                                                                                                                     &nb sp;                                                                               Joins the elite group of          ISO         20000:2011 certified businesses                                                            &nb sp;                                                                   We take immense pleasure to inform that Cyberoam Global           Support Management Centre (GSMC) has achieved ISO 20000:2011           certification, which is internationally recognized as the 'gold           standard' in IT services management. This feat reflects Cyberoams           commitment to
provide qualitative post-sales technical support           services to its global customers and partners.                                                                                                                                            &nb sp;                                                     Key highlights of Cyberoam GSMCs ISO 20000:2011             achievement                                                                                           &nbs p;                                                                                                                                                                       ;                                                                                                                                           SLAs driven processes ensuring             consistent technical and product support to augment post sales&n bsp;            experience and maximize product benefits to customers                                                          
                                                                                                                                                                      &n bsp;                                                                                                 Effective demonstration of Service             Strategy, Design, Transition, Operation and Continual Service             Improvement aspects                                                                                                                                                                                                 & nbsp;                                                                                                                                                                     &n bsp;                                      IT service delivery meeting             compliance to ISO 20000:2011 guidelines and benchmarked against             best global practices in Network Security and UTM industry                     
                                                                                                                                                            Cyberoam believes in adopting, infusing and encouraging            business processes that can enhance product / service experience for           its global customers and partners. This achievement reinforces our           commitment to serve you with steadfast consistency.                                                                                                            ;                                                                                                       Connect with us                                                             &n bsp;                                                            &copy; Copyright 2013 Cyberoam Technologies     Pvt. Ltd. All Rights Reserved                                         <br>